CRM softwares are greatly in demand with increase in expectations of customer service levels. For small businesses, buying a paid CRM software can be really expensive. So, there are countless CRM softwares available for free that you can download at your wish anytime from the web. Here, we are presenting a list of free CRM softwares that are ideal for small businesses.
1. SuiteCRM
In spite of being relatively a new CRM software, SuiteCRM has gained popularity globally with its new 7.2 release. Being an open source software, it serves well to the needs of small businesses.
2. CapsuleCRM
If you are keen to have a free online tool that can facilitate to manage your sales, to-do list and contacts brilliantly, here is the perfect solution. Thee free package is however applicable to two users and 250 contacts.
3. RevCE
The cloud based CRM offers its free plan only applicable to one user, but really has a great packaging like ability to create custom fields, easy management of database, generation of custom reports, etc.
4. Really Simple Systems
The software comes with a free edition allowing two users to enjoy easy management of their sales and customers by custom reporting, having unlimited contacts and many more features.
5. FreeCRM
If you are thinking that free CRM can enable only one or two users then, you are absolutely wrong as here, the free account can have 100 users! However, the sad part is that it get expired in one year.
6. Bitrix24
The free plan of the cloud version of the collaborative tool offers free CRM that allows creation of personalized invoices, message templates, and yes, allows client calls directly from CRM via IP telephony.
7. Raynet Cloud CRM
Its free for upto 2 users and offers the much needed customer support also which in many cases is not available in free CRM package. It does wonderful contact and lead management, reporting, email tracking, etc.
8. ZohoCRM
Now manage your leads, accounts, contacts, documents and many more things by the free version of the popular CRM that allows up to 10 users. It also offers website visitor tracking, integration with social media and standard reports.
9. Zurmo
The open sourced CRM allows you to enjoy your own custom built CRM without spending a single penny with its many good features like management of contacts, activities products, deal tracking, gamification, etc.
10. SaasLight CRM
The CRM integrates your website ably with your sales and offer valuable support services apart from allowing you to share your products or services easily with your customers.
11. EspoCRM
Although, it does not offer every exciting features as a CRM to improve your sales productivity, it helps companies to understand their customers like no one.
12. Reflect CRM
The software can be downloaded within a matter of few seconds and allows businesses to track their customer information and interactions quite easily.
13. eWay-CRM Basic
The marvellow CRM designed for individuals offers integration with Microsoft Outlook and Microsoft Office and has all the basic features essential to be in a good CRM.
So, these are some of the absolutely freeCRM that are either web based or can be installed for free. Some of these have also premium edition which you can avail if you are fully satisfied with the features of the free edition. If you are aware of any such other free CRMs that can prove useful for businesses, please mention them in the comment section below.